Order Processing Time: Our standard processing time is 3 business days after order placement. Processing time may be longer during peak periods or promotions.
Product Quality Assurance: We promise that all toys sold meet national safety standards. If there are quality problems with the products received, please contact us within 30 days of receipt and we will provide return and exchange services.
Return Policy: Unsatisfactory products can be returned within 30 days of receipt. Returned products must be unused, well packaged, and come with all original accessories and packaging materials. Return shipping costs are borne by the buyer unless it is due to quality problems with the product itself.
Shipping Instructions: We support a variety of domestic shipping methods, and the specific delivery time depends on your geographical location and the selected shipping service. International shipping may involve additional duties and fees, which are the responsibility of the buyer.
Customer Service: If you have any questions or need help, please contact us through our customer service email or phone. Our customer service team will provide you with support during business hours.
User Responsibility: When using this website to make purchases, users should ensure that they provide accurate shipping addresses and contact information. The company is not responsible for delivery delays or problems caused by incorrect information.
Intellectual Property: All contents of this website, including text, images, trademarks and codes, are protected by copyright. No one may copy, modify or use these contents without permission.
Applicable Law and Dispute Resolution: The interpretation and application of these terms shall be governed by law. Any disputes arising from the use of the services of this website shall be resolved by friendly negotiation between the parties first. If the negotiation fails, either party may submit the case to the court in the location of the company for litigation.
